Returns & Exchanges
At Amelie Official, we want you to be completely enamored with your purchase. If your new pieces aren't the perfect fit, we offer a seamless 30-day return and exchange window for all unworn items in original packaging.
Initiate Your Request
Visit our online Returns Portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original garment bags with all tags attached to ensure they arrive back to us in pristine condition.
Ship It Back
Download and print your prepaid shipping label from the portal, then drop off the package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your new exchange size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing